Privacy Policy

m times v pte. ltd. ("we," "us," or "our") is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and our services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use our website.

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

1. Information We Collect

Information you give us:

When you contact us, book a call, or subscribe to our newsletter, you share:

• Your name
• Email address
• Company name

Information we collect automatically:

Like most websites, we automatically collect some technical information when you visit:

• Your IP address and general location
• Browser type and device information
• Pages you visit and how long you stay
• How you found our site

Cookies:

We use cookies (small data files) to understand how people use our site and improve your experience. Before we set any non-essential cookies, we'll ask for your permission through our cookie banner. You can manage cookies through your browser settings.

We use:

• Essential cookies (required for the site to work)
• Analytics cookies (to understand site traffic and usage)
• Performance cookies (occasionally, to see how people interact with our site)

2. How We Use Your Information

We use your information to:

• Respond to your questions and booking requests
• Send you our newsletter (only if you've opted in)
• Improve our website and services
• Understand how visitors use our site
• Comply with legal requirements

We'll never sell your information to anyone.

3. Who We Share Your Information With

We share your information only with trusted third-party service providers who help us run our business. These providers fall into the following categories:

• ‍Website hosting and forms: Providers that host our website and process contact form submissions‍
• Email marketing platforms: Services that manage and distribute our newsletter‍
• Scheduling and booking tools: Platforms that handle appointment bookings and calendar management‍
• Analytics services: Tools that help us understand website traffic and user behavior‍
• Data storage and management: Secure databases where we store contact information and business records‍
• Performance monitoring: Services that occasionally help us analyze site performance and user experience

These service providers are contractually required to protect your data and use it only for the specific services they provide to us. They cannot use your information for their own purposes.

We may also share information if required by law, to protect our rights, or in connection with a business transfer (such as a merger or acquisition).

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4. Where Your Information Goes

We're based in Singapore, and we work with service providers around the world (including in the United States and Europe). This means your information may be transferred to and processed in different countries with varying data protection laws.

We ensure appropriate safeguards are in place to protect your data during international transfers, including using standard contractual clauses approved by the European Commission when transferring data from the European Union.

5. How Long We Keep Your Information

We keep your information only as long as necessary:

• Newsletter: Until you unsubscribe or ask us to delete it
• ‍Contact forms & bookings: Until you request deletion or it's no longer needed for business purposes‍
• Analytics data: Anonymous data may be kept indefinitely for statistical purposes

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6. Your Privacy Rights

You have control over your information. Here's what you can do:

• Access your data: Ask to see what information we have about you

• ‍Correct your data: Update inaccurate information
• Delete your data: Request we delete your information
• Unsubscribe: Click the unsubscribe link in any newsletter email

If you're in the EU, UK, or Switzerland (GDPR)

You have additional rights:

• Data portability: Get your data in a portable format
• ‍Restrict processing: Limit how we use your data
• Object to processing: Object to us processing your data for certain purposes
• Withdraw consent: Change your mind about consent you've given
• Complain: Lodge a complaint with your data protection authority

If you're in California (CCPA/CPRA)

California residents have specific rights: 

• ‍Know: Request details about what personal information we collect, use, and share
• Delete: Request deletion of your personal information
• Correct: Request correction of inaccurate information
• Opt-out of sale: We don't sell your information, so there's nothing to opt out of
• Non-discrimination: We won't discriminate against you for exercising your rights
• Limit sensitive data use: We don't collect sensitive personal information

To exercise any rights: Email us at hello(at)mtimesv.com We'll respond as soon as possible and may need to verify your identity first.

7. Security

We take reasonable steps to protect your information, including encryption and secure data storage. However, no system is 100% secure. We can't guarantee absolute security, but we're committed to protecting your data to the best of our ability.

8. Children's Privacy

Our site is appropriate for all ages, but we don't knowingly collect information from children under 13 without parental consent. If you think we've accidentally collected information from a child under 13, please let us know at hello(at)mtimesv.com and we'll delete it.

9. Newsletter

Our newsletter uses double opt-in. We send educational content and occasional updates. You can unsubscribe anytime by clicking the link in any email or contacting us at hello(at)mtimesv.com.

10. Third-Party Links

Our site may link to other websites. We're not responsible for their privacy practices, so please check their policies before sharing your information with them.

11. Contact Us

Questions about this policy or your data? Reach out:

Email: hello(at)mtimesv.com

We'll respond as soon as possible.